The Menswear and Formal Suit Hirewear Specialists of Nottinghamshire and Derbyshire - masthead montage

Privacy Policy: Details of how we respect and protect your privacy...

Welcome to the Sanders Menswear Privacy Policy. Here at Sanders Menswear we take great pride and care in ensuring your privacy and any personal details held about you are protected and kept confidential at all times, and as such any information collected, processed and held by Sanders Menswear is handled lawfully in accordance with the 1998 Data Protection Act and any subsequent legislation applied to this act.

By visiting the Sanders Menswear website you are accepting and consenting to the practices described in our Website Terms and Conditions and our Privacy Policy laid out below.

So, please read on for details of our commitment to you when it comes to protecting and safeguarding your personal details and information.

Sanders Menswear: Plain English Privacy Policy

Sanders Menswear are committed to protecting your privacy and we promise to only use information collected about you in accordance with our Privacy Policy below:

Who we are...

Any personal information provided to, or gathered by Sanders Menswear through our this website is controlled by Premier Clothiers (Nottm) Ltd. trading as Sanders Menswear ("Sanders Menswear", "Sanders Hirewear", "Sanders", "We", "Us"), a company registered in England and Wales (Company No. 542595), with a registered office at 122 Nottingham Road, Eastwood, Nottinghamshire NG16 3GD.

What information we collect...

When you interact with the Sanders Menswear website, we may ask you for certain information and you may submit personal data to us (for example, but not limited to: your name, telephone number(s), postal address, email address). We may also collect information about your usage of our website and traffic patterns in connection with that.

Some examples of how we may collect information from you:

  • Information submitted to us by you:
    We receive and store information electronically, and in some instances in printed format also, that you may submit when using the forms on our website (including, but not limited to, our various contact related forms (such as our "email us" form, "callback request" form, "book a fitting appointment" form, "request a hirewear brochure" form, "feedback form", "recommend a friend" form and our "newsletter subscription" form), as well as searches conducted on our website through our site search facility, and any competitions you may enter.

    We may also receive and store data via any other form of communication we may have with you (e.g. by direct email or telephone).


  • Information automatically provided to us by you:
    We also receive, process and store certain information whenever you interact with our website on an automatic basis.

    Browser data collected: Like many other sites, we employ the use of "cookies" (see below) and obtain certain information automatically when you access our website through a web browser. Information that is automatically received by us includes the Internet Protocol (IP) address of the computer you use to connect to our website, your operating system and its specific version, the type of web browser you are using and its particular version together with the resolution and colour depth you are using. We may also automatically receive clickstream/path analysis data of your journey through the pages on our website and searches conducted.

    Online statistical software: We use third party online statistical analysis software "WebSTAT" on an on-going basis which helps us to track and collate various information regarding the pages you visit on our website. This helps us to monitor and analyse session information such as details of time spent on pages, repeat visits and page interaction information. Additionally this information may include the ISP (Internet Service Provider) / organisation used to access our website through, as well as certain approximate geographical information.

    This is done for marketing purposes so that we can continually improve the value of the materials available on our website, their ease of access, effectiveness and their marketing performance.

    This data is held securely online and is only accessible to authorised Sanders Menswear personnel and authorised personnel at WebSTAT in connection with support services only, and may also be held in printed format accessible to authorised personnel only in our administrative departments within our stores.

    Web Server logs: We may keep server web logs of all activity conducted on our website in order to evaluate and assess the performance of the pages on our website. These web logs are held securely in electronic form and contain details about usage of our website as well as details about the operating system, browser and Internet Protocol (IP) address being used to access our website as well as the referring site where appropriate - these details in themselves are not directly personally identifiable to you.

    To help us evaluate and assess performance of our pages, we are sometimes able to marry this usage data to data submitted through forms on our website based on the IP address of the form submission, and we do so where we are able to, in order to identify, for marketing purposes only, your site usage and referring site where appropriate. This 'married-up' data may be held on secure computer systems, or securely in printed form in our administrative departments at our stores.


  • Email communications:
    We are in the process of developing a subscription based email newsletter. This is an opt-in only service which you can manage your subscription to via our website or by following unsubscribe links in any of the newsletters we distribute. We may attempt to receive a confirmation when you open and click on an email newsletter from us (if your email client/email service supports this option) in order to help us to make our email newsletter marketing more appropriate, useful and interesting for our customers.

  • Telephone calls:
    At this present time we do not record telephone calls. However, we may monitor calls from time to time for training purposes and to continually improve the quality of our service to you.

How we may use this information...

Information is kept securely in accordance with our internal security policy in printed format and/or electronic format. We may use this information to help us:

  • to contact you in any way where you have previously consented to allow us to do so with regards to our products and services;
  • to provide customer support services to you;
  • to provide a more personal shopping service;
  • to provide you with an efficient, up to date and reliable service;
  • to administer prize draws and competitions;
  • to carry out customer profiling and internal statistical and analytical reporting of our site visitors, customers, and potential customers for marketing purposes. We make use of third party web software, WebSTAT in order to help facilitate our customer profiling, statistical reporting and marketing analysis. We do not employ any other third party services to conduct this activity for us on our behalf, all our marketing analysis and statistical reporting is conducted 'in-house'.

By submitting data to us you agree to these potential uses.

Data Security...

Any electronic data we hold is stored securely on password protected computer systems and web servers accessible to authorised Sanders Menswear personnel.

Any printed data we hold is kept securely in our administrative departments at our stores accessible to authorised Sanders Menswear personnel.

At this time we do not take orders and credit/debit card details online. We may offer an online shopping service in the future, and when the time comes we will look at using secure 128-bit SSL Software to ensure credit/debit card information is encrypted should you place an order through us on a secure server - this would mean we would only be able to decrypt the information in order to process your transaction and for no other purpose.

Who else may see your data...

At this time, only authorised Sanders Menswear personnel and authorised website development member(s) have access to any information stored about you in order for them to carry out their duties.

We will only pass on your information to third parties under the following circumstances:

  • If you have given your consent for us to do so.
  • If the third party is connected to our fulfilment of the services and products we are providing to you (e.g. such as those of a courier firm).
  • Where we are permitted or required to do so by law or for regulatory purposes.
  • If the third party is a fraud detection / prevention agency.

Details of any third parties this is extended to shall be published here as and when the time comes.

With the exception of the above circumstances we will not sell, rent, share, trade or disclose any personal data we keep relating to a data subject to any other parties without the prior consent of the relevant data subject.

Marketing Communications from Sanders Menswear...

When communicating with us through the various forms on our website we may give you the opportunity to subscribe to our forthcoming email Newsletter service. We promise not to bombard you with unnecessary emails, we know there is nothing more annoying! Instead, we'll only send you emails when we have some truly interesting and worthwhile news to share with you.

If you no longer wish to receive email newsletters from us, then simply notify us, either by clicking the Unsubscribe link in any email newsletter you may receive, or alternatively you can also visit our Unsubscribe page if you wish for your details to be removed.

In the future we may also look at distributing postal communications and catalogues to our customers and newsletter subscribers. If you do not wish to receive any further postal communications, please let us know via our email page.

Third party marketing communications...

We will not pass on your information to third parties for marketing purposes. We may change our policy on this at a later date, in which case any details will be published just here. If we do change our policy in regards to this matter, it will only apply to those who have given us their consent to pass their information on to third parties - either at the time of providing the information to us, or previously if we have already received consent from you.

If you have concerns over receiving unsolicited post you can join the Mailing Preference Service and your name should be removed the lists held by responsible direct mail companies. An application form can be filled out online at http://www.mpsonline.org.uk

Cookies...

So we can continually improve our website and the services we are able to offer we may make use of an electronic device known as a "Cookie".

The third party online statistical analysis software we make use of, WebSTAT, issues cookies, a tiny packet of data in .txt file format written to your computer (if you have cookies enabled) by a web server, and read back by that same web server on subsequent visits to the site the cookie was issued from. WebSTAT uses sessional and permanent cookies to help track our visitor's traffic patterns through our site. Session cookies expire within a short period of time or when you close your web browser. Cookies are used in order to help track visitor's traffic patterns to our site and analyse whether a user is a unique visitor or returning visitor, as well as gauge the duration since their last visit to our site and other visitor data. Cookies issued by WebSTAT do not contain any directly personally identifiable information and do not track any other sites you may visit subsequently.

Some people perceive the use of cookies to be intrusive to their privacy, so with most Internet browsers, you can usually block all cookies or receive a warning before a cookie is stored. It is also possible to delete all cookies from your computer's hard drive. If you wish to prevent the use of cookies on your computer please refer to your browser's help facility. You may be interested to know you can find further information regarding cookies and their usage at allaboutcookies.org.

However, we recommend that you leave cookies turned on and enabled so as to maximise your experience of our website.

Third Party Ad-Serving...

At the present time we do not deliver any third party advertisements through ad networks or ad servers. This may change in time, and if so we will publish confirmation of which just here. We will not pass on any personally identifiable customer information to any third-party advertising networks or websites.

Third Party Websites...

From time to time we may add links on our websites to other useful resources to be found elsewhere on the internet. Please note that we cannot take responsibility for the privacy practices of any external sites that may be linked to from this site, as well as sites that may link to us. If you are concerned about the privacy practices of other websites we recommend you read their own Privacy Policy and website Terms and Conditions. This Privacy Policy statement relates solely to Sanders Menswear.

The Data Protection Act...

The Data Protection Act of 1998 gives rights to individuals about whom information is recorded on computer or otherwise. You have the right to find out information about yourself upon payment of a small administrative fee, and can challenge the accuracy if incorrect. This request is known as a 'subject access request'.

Right to information: Under the provisions of the Data Protection Act, you have the right to request a copy of any details held about you. We will provide this information in accordance with current legislative requirements, and on payment of the appropriate fee.

If you have any questions, concerns or comments regarding privacy here at Sanders Menswear or our Privacy Policy, or if you believe you have submitted information to us that you don't want us to have or don't want to use, or that is incorrect, or if you believe we hold data or cookies about you that is incorrect then please use our Feedback form to contact us, or if you prefer you can write to us at the following address:

The Managing Director
Sanders Menswear
122 Nottingham Road
EASTWOOD
Nottinghamshire
NG16 3GD

We'll endeavour to correct any information or remove details from our databases as soon as possible and address any comments you may have where appropriate. In most instances we will usually be able to process your request within 48 hours of receipt, however please allow up to 30 working days for your request to take full effect.

Changes to this Policy...

We reserve the right to make changes to our privacy and data protection policies at any time without warning and without prior notification. Any changes made to these policies will be published within this statement.

Should we make any changes to our Privacy Policy those changes will be posted here, and any other place we deem appropriate, so our website users always have the latest information as to how their information is collected, handled and processed. If we intend to use your information in a different way to that which was stated in this privacy policy at the time of collection then the said data subject shall be notified as to our intentions via e-mail, postal communication or telephone contact with the option to 'opt-out'. If a data subject has previously requested not to be contacted by us again then they will not be contacted and neither will their personal information be used in this new manner.

Finally...

We take great care when it comes to the issue of protecting and safeguarding your privacy both online and offline. And as such, any personal data held in databases or otherwise on our secure computer systems and web servers are firewalled and password protected and access is restricted, whether in electronic or print from, to Sanders Menswear personnel only or those outlined elsewhere in this policy, who need access to this information to undertake their duties.

Authorised employees at Sanders Menswear are limited in number and are committed to our privacy and security policies. For your further protection, all Sanders Menswear employees are made aware of our security procedures upon employment, and our web security and data protection procedures are reviewed on a regular basis.

We are sure that you will have a safe and pleasant experience in using our website and services. However, in the unfortunate event that you should have any issue relating to the interaction with our website, you can contact us in any of the following ways: